Privacy Policy

This Privacy Policy applies to all users who access and use the website operated by Giardinoincanto (hereinafter referred to as “we”). This policy explains how personal information is collected, used, stored, and protected during the provision of our services, ensuring transparency and responsible data handling.

1. Scope of Application

This policy applies to all personal information involved when you browse the website, place orders, contact customer support, or use related services. All information is processed solely to support website operations and service delivery.

2. Information Collection Methods (Cookies)

We may use cookies and similar technologies to collect necessary information in order to ensure proper website functionality, improve browsing experience, and optimize site performance. Cookies may record access status, preferences, and interaction data.

3. Use and Sharing of Information

Collected information is used only for the following purposes:

• Processing orders and providing services
• Responding to inquiries and providing customer support
• Improving website functionality and performance
• Ensuring system security and operational stability

We do not use personal information for purposes unrelated to our services, nor do we share information beyond what is necessary for normal operations.

4. Data Storage and Cookie Management

Cookies are used with user awareness and authorization. You may manage or disable cookies through your browser settings. Please note that certain features may not function properly if cookies are restricted.

Personal data is stored only for the period necessary to fulfill its intended purpose and is protected through appropriate technical and organizational measures.

5. User Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate or incomplete data
• Request deletion of data that is no longer required
• Withdraw previously granted consent

To exercise these rights, you may contact us using the information provided below.

6. Legal Basis for Data Processing (GDPR)

We process personal data in accordance with GDPR principles based on the following legal grounds:

• Performance of a contract: processing orders and providing purchased services
• Explicit consent: for newsletters and informational communications
• Legal obligations: for tax, accounting, and regulatory purposes
• Legitimate interests: improving user experience and preventing misuse

7. Policy Updates

This Privacy Policy may be updated periodically to reflect operational or service-related changes. Any updates will be published on this page and will take effect upon posting.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us using the details below:

Contact Address: 304 East Joseph Avenue, Spokane, WA 99208-1217, United States
Customer Service Phone: +1 (608) 290-8167
Customer Service Email: support@giardinoincanto.com
Service Hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00 (Australia/Sydney, AEST/AEDT)